man reading emails

Hampshire County Council Trading Standards would like to remind residents to be cautious when receiving emails from unknown sources.

Recently reports suggest that emails have been sent to residents demanding payment of around £800 for services carried out.  However, the company has not carried out any work.  It appears that the company name has been used fraudulently.

Suspicions are that this is a ‘phishing attempt, the intent being to gain personal information to be used for fraudulent purposes.  But it is also possible that any links may contain a virus

Best advice is to apply extreme caution when receiving emails from unknown sources.

  • Never respond to requests for payment where the sender is unknown.
  • Never click on a link.
  • Never give personal information online to unknown senders.

If you, or anyone you know, have been affected by this fraud or any other scam, report it to Action Fraud by calling 0300 123 2040 or visiting

For advice on scams or to report a matter to Trading Standards, contact our partners at the Citizens Advice Consumer Helpline on 03454 04 05 06.