Blocked Drains

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Hampshire Trading Standards has received several reports of residents being cold called about blocked drains. Exaggerated claims about the state of the drains may be made, and elaborate stories given as the reason for the call. Offers to clear the drains are made, and sometime money is demanded up front. Prices are often inflated, and…

Gardening and Landscape Work

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Hampshire County Council’s Trading Standards Service is warning the public to be wary of cold callers at your door offering gardening and landscaping work. Reports have been received from the Basingstoke area, but the warning applies to all of Hampshire. Residents have statutory rights when buying at the door, including a 14 day right to cancel…

Solar Panels

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Hampshire County Council Trading Standards Service has been made aware of a case where a resident was cold called on the telephone by a person purporting to be from Trading Standards. The caller tried to convince the resident they were investigating a company who installed their solar panels and that the Police were involved. The…

Home Insulation

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Hampshire Trading Standards would like residents to be alert to cold callers at the door and/or on the telephone offering home insulation, or home insulation checks. The caller may make claim that the resident’s current cavity wall insulation, or roof insulation does not meet current standards laid down by Government. These claims are untrue. The…